Effective Date: August 31, 2026
Last Updated: October 12, 2026
1. Acceptance of Terms
By accessing, browsing, registering for an account, purchasing digital products on, or merely interacting with themeopia.com or any other subdomain (collectively, “Themeopia,” “we,” “us,” “our”, or otherwise as indicated in any of the local context of this document), you agree to be legally bound by these Terms & Conditions (or simply “Terms”). Within the scope of these Terms, “Customer,” “User,” “You,” or any other pronoun or noun as otherwise appropriate within the local contexts can be used. All of them indicate the same.
If you do not agree to these Terms in their entirety, you must immediately opt out of using our website, services, and digital products, in whatever manner prescribed or should be done applying general reason.
2. About Themeopia & Services
Themeopia develops, distributes, and supports digital web design products, including WordPress themes, layout templates, block builder extensions, and WordPress plugins. These products and services are subject to addition and subtraction from time to time.
- Main Shop Window: themeopia.com (product presentation, documentation, and purchase flows).
3. Software Licensing & Usage Rights
All WordPress code components (PHP scripts, CSS, and core mechanics) included within Themeopia themes and plugins are released under the GNU General Public License v2.0 or later (GPL).
A. Proprietary Assets & Imagery
While the underlying functional PHP code is licensed under the GNU GPL, any custom design artwork, proprietary imagery, brand logos, icons, fonts, or copyrighted starter site content embedded in our products remain the sole intellectual property of Themeopia. You may not redistribute, re-license, or resell these distinct visual assets as standalone items.
B. Usage Scope
Your purchase entitles you to download, install, and run our products on live websites up to the active domain limit permitted by your purchased license tier (e.g., Single Site, 5-Site, or Unlimited Sites). Make sure you remain fully active and vigilant while engaging in all types of transactions.
4. License Key Activations & Automatic Updates
To receive automatic one-click updates, security patches, template library imports, and access to customer support, your installation must be paired with a valid, active Themeopia License Key.
| License Tier | Domain Activation Limit | Support & Updates Duration |
| Single Site License | 1 Active Domain / Subdomain | 1 Year (or Lifetime if purchased) |
| Multi-Site License | Up to 5 Active Domains | 1 Year (or Lifetime if purchased) |
| Agency / Unlimited License | Unlimited Active Client Domains | 1 Year (or Lifetime if purchased) |
- Domain Checks: When checking for product updates, your site securely transmits its license key, domain name, and installed theme version to the main domain or otherwise stated.
- License Revocation: Transferring, reselling, or making license keys publicly accessible online is strictly prohibited and will result in immediate license termination without refund. Additionally, you might also attract other penalizing actions to make up for losses incurred if any.
5. Purchases, Payments & Merchant of Record
Direct transactions conducted on themeopia.com are processed through a third-party service provider to ensure quality of service. This provider acts as our official Merchant of Record (MoR). You will learn more about such providers at length while engaging in transactions with us.
- Tax Responsibility: Creem or any other concerned platform or provider calculates, collects, and remits local tax, sales tax, or VAT applicable to your billing address.
- Payment Credentials: Themeopia servers do not store or process complete credit card numbers. Payment handling is governed by Creem’s or other providers’ Terms & Privacy Policy, as applicable.
6. Subscription Renewals & Cancellations
- Annual Subscriptions: Product purchases default to an annual recurring subscription model. Subscriptions automatically renew 12 months after the initial purchase date unless cancelled prior to the renewal date.
- Renewal Pricing: Renewals are billed at the standard license price at the time of renewal, barring active promotional discounts applied to your subscription.
- Cancellation: You may cancel automatic subscription renewal at any time directly from the main domain or other subordinate ones. Cancelling a subscription stops future billing while keeping your license, updates, and support active through the end of your current paid billing period.
7. Purchases via Envato / ThemeForest
If you acquire Themeopia themes or plugins via the Envato / ThemeForest Marketplace:
- Envato acts as the seller and data controller for that specific sale.
- Terms, billing, taxes, and refunds for marketplace purchases are governed by the Envato Terms of Service.
- To receive direct support from the main domain, you must verify your purchase using your Envato Purchase Code.
8. Customer Account & Security
To manage your purchases, access product downloads, or open technical support tickets, you must maintain an account on the main domain or as otherwise advised.
- You are responsible for safeguarding your login credentials (password or OAuth Google/GitHub sign-in tokens).
- You must notify us immediately at [email protected] if you suspect unauthorized access to your account.
- Themeopia is not liable for losses caused by unauthorized credential sharing.
9. Technical Support Boundaries
Themeopia provides technical support exclusively to active license holders via our official ticketing desk at our main domain or as otherwise stated.
A. What Our Support Includes
- Assistance with product installation, setup, and configuration.
- Troubleshooting bug fixes, framework conflicts, and core theme issues.
- Guidance on utilizing built-in customizer controls, template imports, and options.
B. What Is Excluded From Support
- Deep custom code modifications, PHP engineering, or custom CSS design requests.
- Third-party plugin conflicts unassociated with Themeopia core code.
- General WordPress hosting administration, server optimization, or database management.
For complete support SLA guidelines, see our dedicated Support Policy.
10. Refund & Guarantee Policy
We stand behind our products with a 14-Day Money-Back Guarantee.
If Themeopia software fails to operate as described or our support team cannot resolve technical defects within your installation within 14 days of purchase, you are eligible for a full refund.
Refund Conditions
- Refund requests must be submitted within 14 calendar days of the original transaction date.
- Refunds do not apply to annual subscription renewals unless requested within 48 hours of automated renewal billing.
- Fraudulent transactions, abusive chargeback filings, or blatant license scraping operate outside standard refund eligibility.
11. Intellectual Property & Brand Rights
“Themeopia,” the Themeopia logo, product names, domain names, and brand design assets are trademarks and proprietary assets of Themeopia. You may not use our brand assets, logos, or trademarks for commercial gain or to imply official endorsement without our prior written consent.
12. Account Termination & Misuse
We reserve the right to suspend or terminate your account and revoke license keys without prior notice or refund if you:
- Share, distribute, or leak private license keys online.
- Engage in illegal distribution, piracy, or reseller ring activity.
- Abuse, harass, or threaten our customer support staff or community members.
- Submit false chargeback claims or fraudulent payment details.
13. Warranties & Disclaimers
Themeopia products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied.
While we test our software across major browsers and WordPress versions, we do not warrant that our products will run uninterrupted, error-free, or fully compatible with every third-party plugin, web host, or legacy browser environment.
14. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Themeopia, its founders, employees, partners, or suppliers be liable for any indirect, incidental, consequential, special, or punitive damages (including loss of profits, data loss, website downtime, or business interruption) arising out of the use or inability to use our products or services.
Themeopia’s maximum aggregate liability under any circumstances shall not exceed the total amount paid by you to Themeopia in the twelve (12) months preceding the claim.
15. Changes to Terms
Themeopia reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with an updated “Last Updated” revision date. Continued use of our products or site following revisions constitutes full acceptance of the updated Terms.
16. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the federal or state courts located in San Francisco County, California.
17. Contact Information
If you have questions or concerns regarding these Terms & Conditions, please contact us via any of the modes available. You can use our email [email protected] to write your thoughts to us. A certified member of our support team will reach you shortly.